In the interest of improving the quality of Radio in South Africa, if you have any complaints concerning content that you may have heard on any Radio Station, you may do so by writing to the Broadcasting Complaints Commission at PO Box 412365, CRAIGHALL, 2024 or fax (011) 325 5736.

TERMS AND CONDITIONS OF USE

By accessing any pages of this website, the person accessing this website (hereinafter referred to as the accessor) agrees to abide by and remain bound by the Terms and Conditions, and to accept any disclaimer, as recorded herein below:

1. COPYRIGHT

1.1 The contents of this Website, including but not limited to its compilation and arrangement, is the exclusive property of Jacaranda FM, alternatively the suppliers of content to Jacaranda FM, and accordingly remain protected by South African and International Copyright and Trademark laws.

1.2 Any person accessing this Website may not, save for downloading one copy for their personal computers and solely for their private and non-commercial use:

1.2.1 Copy, disseminate, distribute, advertise, publish, adapt, modify or in any way reproduce the contents of this website for commercial purposes, unless this notice and any disclaimer attached thereto is published in its entirety, or unless the permission of Jacaranda FM is obtained in writing.

2. TRADEMARK

The word or mark "Jacaranda FM, Life's Greatest Hits", however presented, including all associated logos and symbols and combinations of any of the a foregoing with another word or mark, used on this site, are the trademarks of Jacaranda FM, or one of its affiliated companies. The logos and symbols displayed on the website cannot be utilized in any form whatsoever without the written permission of Jacaranda FM.

3. LINKS AND SERVICES

During the course of operating this website, the accessor may come across or access other interrelated Internet websites. Such links are established for the accessor's convenience only. Jacaranda FM shall be exempt from any liability in respect of the accessor's use of such interrelated websites. The individual terms and conditions shall bind the accessor for the use of such interrelated website.

4. RULES OF CONDUCT

Jacaranda FM may from time to time establish bulletin boards, discussion forums, chat rooms and the like. Accessors utilizing such forums will be bound by the following conditions:

4.1 Jacaranda FM reserves the right to edit, delete, or review any submissions which it views defamatory, abusive, illegal, unconstitutional or contrary to the interests of Jacaranda FM.

4.2 The accessor shall not be entitled to submit illegal or unconstitutional material.

4.3 The accessor shall not submit material for the purposes of "spamming".

4.4 The accessor shall not submit material which is or may be classified as being indecent, vulgar, defamatory, abusive, profane, and pornographic or which may be information constituting a criminal offence and / or may incur civil liability in terms of South African Law.

4.5 The accessor warrants that the submission of any material does not constitute the infringement of copyright, trademark or any other intellectual property right of any other person, alternatively that he/she has obtained the permission of such other person, company or entity to submit such material.

4.6 The accessor will not submit any material to the Jacaranda FM website, which contains harmful material or a virus of any nature.

4.7 The accessor will not submit any material with purpose of utilizing the Jacaranda FM website for commercial purposes, or which may contain marketing or promotional material, or which intends to solicit donations on or through the Jacaranda FM website.

5. INDEMNITY AND DISCLAIMER

5.1 The accessor utilizing the Jacaranda FM website does so entirely at his/her own risk and entirely on an "As Is" basis.

5.2 Jacaranda FM does not warrant, nor does it make any representations, express or implied, as to the veracity, correctness or accuracy of any information, data, services, products, material, logo's, text or graphics appearing on this website.

5.3 Jacaranda FM makes no warranties and/or representations express or implied, as to the contents of this website, nor the operation of this website.

5.4 Jacaranda FM does not warrant nor does it make any representations for the proper performance of this website, the accuracy of the images, timeliness or completeness of information or that the website will be free of harmful material and viruses.

5.5 The accessor accordingly indemnifies Jacaranda FM against all and any damages (be it special, consequential, punitive, direct or indirect), loss, and actions and any consequent costs incurred or awarded, whether arising out of any criminal or civil action against the accessor, and irrespective of whether such action is based on contract, negligence, delict or any other cause of action, arising from but not limited to:

5.5.1 Any or all failure, delay or interruption of the website; or

5.5.2 The use of this website; or

5.5.3 The information or contents contained in this website; or

5.5.4 Any products, services and the like obtained from this website.

6. AGREEMENT AS TO USE

6.1 By using and/or accessing the contents of this website the accessor accepts the terms and conditions hereof which are binding on the accessor.

6.2 Should the accessor violate any of the terms and conditions contained herein, Jacaranda FM reserves the right to institute the appropriate legal proceedings against the accessor.

7. SOCIAL MEDIA POLICY

The position of Jacaranda FM is that anything posted to a social network by an employee or representative of the brand (including Independent Contractors) should conform to the same standards expected of material we would confidently broadcast.

As a business that exists to communicate to people, and cultivate relationships with them, clients and other stakeholders, we believe that our staff and brand representatives should behave more cautiously on social media platforms than would be the case if we were in a different industry.

We encourage our staff to write knowledgeably, accurately, and use appropriate professionalism. This encompasses respecting differences and appreciating diversity of opinions.

If you see, hear or read anything posted by station staff and representatives on social media or social networking platforms that you feel reflects poorly on our station or station staff, please inform us by emailing help@jacarandafm.com.