Passenger refusing to wear mask on FlySafair plane gets banned from airline

Passenger refusing to wear mask on FlySafair plane gets banned from airline

FlySafair was forced to remove a passenger who had refused to wear a mask.

flysafair

Masks are the law, and enforcing their use is both a legal requirement and the right thing to do, FlySafair’s Kirby Gordon said. 

“Unfortunately, we have had a few incidents involving passengers who refused to wear masks mid-air.”  

In addition, Flysafair’s TV advertisement was banned after the Advertising Regulatory Bureau (ARB) decided "none of the five people in the background appear to be wearing masks." 

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The ad shows non-mask wearing people on holiday. Despite the airline’s disclaimer, the ad did not fly with the ARB.  

FlySafair’s Marketing Manager, Kirby Gordon, was asked by Martin Bester whether the airline thinks the judgement was fair?  

Listen to Gordon’s response regarding the passenger who will never be able to fly with FlySafair again, what they have to say about their TV ad, and their new ‘COVID area’. 

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