School Holidays: Home Affairs extends operating hours

School Holidays: Home Affairs extends operating hours

This school break offers the perfect opportunity to get your smart card ID before the upcoming November local government elections.

Smart ID card
Smart ID card / @GovernmentZA / X

Despite efforts by the Department of Home Affairs to get South Africans to switch to smart ID cards, 14.7 million people still use their green ID books.

On Thursday, Home Affairs Minister Leon Schreiber announced that the department will stop producing the green ID book by 31 March 2027. He added that the green ID book will become invalid on 31 March 2028.

"The continued use of the green ID book is irreconcilable with the functioning of a modern society. Therefore, I am today announcing that the Department of Home Affairs will cease production of the green ID book by the 31st of March 2027," said Schreiber.

In a bid to get South Africans to switch to the smart ID cards, the department extended its operating hours.

From 28 September until 6 October, Home Affairs offices will be open until 6pm, giving citizens more time to apply or collect their smart ID cards.

Parents of eligible learners are also encouraged to take advantage of the extended hours and bring their children to apply for their IDs during the school holidays.

Also read: Getting a Smart ID just got easier as another bank joins the list

How to apply for a smart card ID at the bank?

The department has also partnered with several banks to make the application process easier.

If you are thinking about replacing your green ID book at the bank, here’s what you need to know:

You don’t need have to visit a Home Affairs office

The smart ID application can be done at participating bank branches, where Home Affairs officials assist are available to assist with the process. Participating banks include Capitec, Standard Bank, FNB and Absa, but not all branches offer the service, so it's important to check with your bank first.

You may need to make an appointment

Depending on the bank, you can either walk in or book an appointment on the bank’s online platform.

Your photo will be taken

Home Affairs officials at the bank will take your photograph for your smart ID card. Refrain from wearing too much make-up. At some banks, you may be asked to remove heavy makeup if it makes it difficult to properly identify you.

Your fingerprints will be taken

You will also have your fingerprints captured as part of the biometric application process. You will then sign electronically on the device provided.

⁠There is a fee

You will need to pay the applicable fee of R140 for your smart ID application. The bank may also charge a service fee, depending on the bank and the service being offered.

You will be notified when your card is ready

Once your application has been processed and your smart ID card is ready, you will receive a notification.

You can then collect your card from your bank. When collecting your card, you may need to have your fingerprints verified again before the card is handed to you.

Home Affairs extend hours
Facebook/Department of Home Affairs

Listen to Jacaranda FM: 

Follow us on social media:

Show's Stories