City of Joburg: No reason to panic if double-billed
Updated | By Mmangaliso Khumalo
The City of Johannesburg says it will waive the interest on late payments of municipal services for March and April.
This after the city’s failed to issue municipal bills in March and April due to system maintenance.
The city’s Finance MMC Dada Morero says residents should not to panic when they receive two bills, reflecting billing for both March and April.
“The April bill will also include customers’ March balance, reflecting any outstanding or paid amounts. This means that customers may have a credit, or an outstanding amount, in their April statements, depending on each customer's circumstance.
“Customers who had chosen a fixed payment due date may also receive their March statement this month, reflecting due dates that have already passed.”
Morero says only customers who were owing the city before 28 February will have to pay interest.
“We sincerely apologise for the inconvenience caused during the system maintenance, but it was necessary so that we henceforth improve our service delivery.
“No customer will be charged any interest except for those who owed the city as of 28 February 2023, prior to the system being unavailable.”
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