'Chomi' the chatbot is set to help survivors of GBV in South Africa
The
WhatsApp chatbot was designed by experts to give helpful and meaningful
responses to users.
Shout-It-Now, a community-based health provider, took it upon themselves to highlight the usefulness of technology to help GBV survivors.
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The group released ‘Chomi’, a WhatsApp chatbot, in August that offers advice and information sourced from experts free of charge.
With over 640 built-in messages, the chatbot can offer conversational help to users via nine streams:
- Emergency assistance
- GBV information and FAQs
- Reporting violence
- What to do if I have been raped
- Counselling support
- Legal assistance
- Safety planning
- Women’s shelters
- Connect to support services
The chatbot is currently available in English and isiZulu, but in a bid to make it more accessible, Setswana and isiXhosa support will be added soon.
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To use ‘Chomi’ save +27 (0) 82 229 6251 to your cellphone and message ‘hi’ to start a conversation on WhatsApp.
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