Concerns over ‘illicit’ geysers flooding the market
The National Regulator for Compulsory Specifications on Thursday warned consumers against refurbished and non-compliant geysers being sold to unsuspecting customers.
Geysers account for up to 50% of a household’s electricity bill, and they are essential for heating water used for daily activities such as bathing, cleaning, and cooking.
The regulator’s CEO, Duncan Mutengwe, and electro-tech general manager, Tinswalo Nthlane, addressed the National Press Club in Pretoria.
Nthlane said there are various safety risks associated with geyser leakages.
“Leaking geysers pose a serious safety risk because overtime repairs that have been done to geysers weaken the joins, which then leads to more leaks. These leaks can damage your house and property.”
Customers were urged to be on the lookout for false advertisements and warned that illicit geysers lack the usual quality control.
“Consumers should be cautious of misleading advertising tactics that make claims about the safety, durability or energy efficiency of refurbished geysers. Counterfeit products also sold as refurbished geysers lack necessary quality control,” Nthlane told the National Press Club.
She further emphasised the importance of verifying the origin of a geyser.
“Complaint geysers have a display of energy deficiency sticker and an official letter of efficiency from the regulator,” Nthlane said. “ Customers must also have their geysers installed by a qualified professional.”
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