Consumer commission recalls Dark and Lovely shampoo amid health concerns
The National Consumer Commission has urged consumers to immediately stop using the 50ml single-use neutralizing shampoo contained in Dark and Lovely Moisture Plus Kits (Regular, and Super) and Dark and Lovely Anti Breakage Kit as it may lead to scalp infections.
This comes after bacteria was detected in them during quality control checks.
“The manufacturer, L’Oreal informed the NCC that they (L’Oreal) detected the presence of bacteria in the 50ml single-use neutralizing shampoo during their regular quality controls,” says the NCC spokesperson Pheto Ntaba.
Attention consumers! pic.twitter.com/HS1j6Kj7NL
— The National Consumer Commission (NCC) (@TheNCC_RSA) June 7, 2024
In a statement released on Friday, the NCC’s Deputy Commissioner Thezi Mabuza, said: “While this is single-use shampoo, we urge South Africans who might still have these products in their possession to stop use and return to the point of purchase for a full refund. According to the manufacturer, using this shampoo may lead to scalp infections in those with compromised immune systems.”
The product, produced in April 2023, was distributed nationally, and exported to neighbouring countries such as Zambia, Zimbabwe, Namibia, Kenya, Ghana, Botswana, Eswatini, Lesotho, Morocco, and Nigeria.
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