NCC recalls Mercedes-Benz GLE 167 model vehicles
The National Consumer Commission (NCC) has recalled a total of 54 Mercedes-Benz GLE 167 models, as notified by the supplier.
These are vehicles with production dates ranging from 2022 to date.
NCC spokesperson Phetho Ntaba says Mercedes-Benz South Africa informed the Commission that the recall is as a result of a high-voltage starter-alternator processor load.
"According to the supplier, the vehicle’s processor in the control unit of the high-voltage starter generator may experience sporadic overload. Consequently, the system's monitoring function might incorrectly detect a faulty component in the high-voltage starter alternator.
"In this scenario, the functions of the high-voltage starter generator could be deactivated, potentially leading to an unexpected loss of propulsion power without warning. This situation could increase the risk of an accident."
A total of 54 affected vehicles were made available nationally, whilst others were possibly exported to Botswana, Lesotho, Namibia and Swaziland.
"Consumers with affected vehicles are urged to make a booking with any authorised Mercedes-Benz dealer for a replacement, at no extra cost," Ntaba added.
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