Joburg residents are fed up with billing issues

Joburg residents are fed up with billing issues

It’s been dragging on for some time – Joburg residents receiving incorrect bills…or no bill at all from the City. 

Residents who spoke to Jacaranda FM news believe discrepancies are at an all time high.


They’re questioning the competency of the city’s meter readers, alleging that they “thumb suck” the readings.

 

One resident, who spoke to us on condition of anonymity, says he has been battling to resolve his billing issue for the past 3 years.


“We got cut off for about a month. When they disconnected us they came in, ripped our whole meter out of the wall and left a lot of wires sticking out of the wall, which is illegal,” he says.

Jobug Resident's municipal bill
Supplied

A resident from Kensington describes his outstanding R221 000 utility bill as “outrageous”.


The pensioner says he has referred the matter to a consultant, as the crisis is causing him emotional distress and discomfort.

A resident from Kensington describes his outstanding R221 000 utility bill as “outrageous”.




The pensioner says he has referred the matter to a consultant, as the crisis is causing him emotional distress and discomfort.


 



Jobug Resident's municipal bill
Supplied
Jobug Resident's municipal bill
Supplied
Jobug Resident's municipal bill
Supplied
Jobug Resident's municipal bill
Supplied
Jobug Resident's municipal bill

Another resident says the city claims he has an outstanding water account – and has sent him an SMS stating that the matter is now being handled by lawyers. 

Show's Stories