MTN OTP scam syndicate busted in Joburg
Telecommunications giant MTN, together with police, have busted an OTP scam syndicate in Gauteng.
The suspects were arrested in Eldorado Park over the weekend.
The police swooped on five properties believed to be the syndicate's headquarters and executed a search and seizure warrant.
MTN SA spokesperson Mthokozisi Ndlovu said in most incidents, the suspects claimed to be MTN call centre agents.
"Their modus operandi includes requesting the customer’s security details under the pretence that they were blocking the processing of a fraudulent SIM swap request that was being made on the subscriber’s number without their knowledge or authorisation.
"The scammers then use the customer’s responses, which they obtained during the call, to access the mobile and/or banking applications to transfer funds illegally."
Ndlovu said MTN will not contact customers from its call centre to block the processing of a SIM swap request or request OTPs.
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