New debt-relief programme for Tshwane municipal accounts

New debt-relief programme for Tshwane municipal accounts

The City of Tshwane has introduced a debt-relief programme to help customers settle outstanding municipal accounts. 


Tshwane Credit Control Contractor vehicle
supplied


The scheme, running until June, targets residents, businesses, indigent households, and deceased estates.


Incentives include partial debt write-offs, interest waivers, and discounts on recreational facilities. 


The city hopes to curb electricity meter tampering and boost revenue collection, currently below the 95-percent target. 



"Various municipal customers, including government departments, big business and residential customers, owe Tshwane a cumulative R30 billion. This amount is staggering and impedes effective service delivery,” Deputy Mayor Eugene Modise said on Tuesday. 


“It is against this backdrop that the City of Tshwane decided to implement a debt-relief programme, whose aim, inter alia, is to provide financial relief to hard-pressed residents, businesses, deceased’s estates, indigent and child-headed households. The programme, which came into effect this month, will run until June 2025.”


Modise said residents who voluntarily report tampering with electricity meters will qualify for a tamper fee waiver, provided they agree to the installation of a new meter and a protective device. 


“Any other outstanding debt will be handled in accordance with the city's credit control and debt collection policy. The amnesty waiver on tampering and illegal connection ends on 31 March,” Modise added. 


Residents can visit municipal offices for assistance.


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