10111 Emergency Call Centre workers to march

10111 Emergency Call Centre workers to march

Employees at the 10111 Emergency Call Centre is expected to march to Police Minister Fikile Mbalula's office this morning over wage-related issues.

SAPS vehicle
Khatija Nxedlana

According to the South African Trade Union Federation (Saftu), workers will voice their concern at the minister's negative response to their demand for increased salaries to bring them level with those in other government call centres.


Saftu spokesperson Patrick Craven says workers met with suspended national police commissioner Riah Phiyega in February 2013.


"Phiyega instructed that a task team be formed to benchmark their salaries against a few government call centres," says Craven.


"Benchmarking was done against Home Affairs, Sassa, Sars, Crime Stop and the Presidential hotline call centres. It was completed on 30 April 2016 and the report was compiled and submitted to the provincial office."


Craven says the recommendation that workers' salaries be upgraded to level 7 has not been implemented.


The march is expected to kick off at 11.00am from Princess Park in Pretoria.


Workers will make their way to Mbalula's office via Princess Street and Francis Baard Street.


Contingency plans in place amid 10111 call centre strike

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