Facebook's Mark Zuckerberg apologises for six-hour outage

Facebook's Mark Zuckerberg apologises for six-hour outage

Facebook chief executive Mark Zuckerberg apologised to users after a nearly six-hour outage which saw Facebook, WhatsApp, and Instagram affected. 

Facebook chief executive Mark Zuckerberg

It was truly a bad day at the office for the chief executive of Facebook, Mark Zuckerberg

READ: Why did Facebook, Instagram and WhatsApp shut down?

Hundreds of millions of people were unable to access Facebook, Instagram, and WhatsApp for more than six hours on Monday.

But what actually caused the outage? What does Facebook say happened?

READ: Did Adele cause the worldwide social media outage?

In an apologetic blog post, Santosh Janardhan, Facebook's vice president of infrastructure, said that "configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication".

While these social media platforms were down - Zuckerberg lost over $7-billion. 

READ: Facebook whistleblower to call for regulation

Zuckerberg shared his apologies with the world. 

"Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today—I know how much you rely on our services to stay connected with the people you care about," Zuckerberg said on Facebook.

Image Credit: AFP

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